eBook Starter Customer Service If you have a question, comment, support request, or complaint, please follow the steps below to contact us. If you've requested to be contacted, we will contact you as soon as possible. Pre-Purchase Questions If you have a pre-purchase question, please see the FAQ section prior to contacting us, as your question may be answered there. If not, you're always welcome to contact us with any questions you may have. Support Requests If you are requesting support for eBook Starter, please follow these steps: Please ensure that you have completely reviewed the eBook Starter 'Help' files, especially the FAQ section, prior to contacting support. Go to 'Help' - 'Contents' on the eBook Starter toolbar. If you have thoroughly reviewed the help files and your question wasn't answered, you're always welcome to contact us for assistance. Please ensure that you have the latest version of eBook Starter prior to contacting support (Go to 'Help' - 'Internet Update' on the eBook Starter toolbar) . Please include specific details as to the problem you're having, including any error messages you may have received and/or a step by step description of the exact steps you're taking and the problem you're having. The more information you can provide, the easier it will be for us to assist you. Contact Us Name: Email: If you must use a free email address, such as Yahoo, Hotmail, GMail, etc., please ensure that you add ebookstarter.com to your safelist. Please DO NOT use any type of anti-spam email address, as you will not receive our reply. Subject: Question Comment Support Request Complaint Operating System: -------Select------- Vista Windows XP Windows ME Windows 2000 Windows 98 Mac Other Software Version: This can be found in the top left title bar of the software. The current version is 1.0.0.561 Please ensure you have this prior to contacting support. Go to 'Help' - 'Internet Update' on the eBook Starter toolbar. Template: ---------------Select--------------- None Blank Book Ebony Blank Book Iris Blank Book Mauve Blank Book Misty Blue Blank Book Misty Green Book Black Top Book Blazing Red Book Electric Blue Book Powder Blue Book Sunshine Full Border Black Full Border Blue Full Border Brown Full Border Burgundy Full Border Butterfly One Full Border Butterfly Two Full Border Butterfly Three Full Border Butterfly Four Full Border Butterfly Five Full Border Butterfly Six Full Border Gold Full Border Gray Full Border Green Full Border Navy Full Border Pink Full Border Purple Full Border Red Full Border Turquoise Full Dbl Border Black Full Dbl Border Blue Full Dbl Border Brown Full Dbl Border Burgundy Full Dbl Border Gold Full Dbl Border Gray Full Dbl Border Green Full Dbl Border Navy Full Dbl Border Pink Full Dbl Border Purple Full Dbl Border Red Full Dbl Border Turquoise Full Lg Spiral Aqua Blue Full Lg Spiral Baby Blue Full Lg Spiral Coral Full Lg Spiral Licorice Full Lg Spiral Ocean Green Full Plastic Basic Blue Full Plastic Firetruck Full Plastic Grassy Green Full Plastic Smoke Full Plastic Sunny Day Full Sm Spiral Burgundy Full Sm Spiral Forest Full Sm Spiral Sea Blue Full Sm Spiral Tangerine Full Sm Spiral Turquoise Lg Spiral Caramel Lg Spiral Dusty Rose Lg Spiral Ocean Blue Lg Spiral Prune Lg Spiral Raspberry Manual Black Manual Blue Manual Pink Manual Purple Manual Red Plastic Binding Charcoal Plastic Binding Grape Plastic Binding Rose Plastic Binding Sea Green Plastic Binding Slate Blue Report Black Report Blue Report Plain Report Purple Report Red Sm Spiral Blueberry Sm Spiral Chocolate Sm Spiral Plum Sm Spiral Sky Blue Sm Spiral Spinach Other Is this a demo version?: Yes, it is the demo version. No, it is the registered version. Error Message: Comments: If you do not receive a response, please check your junk folder to ensure that our message wasn't filtered.

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