eBook Starter Customer Service If you have a question, comment, support request, or complaint, please follow the steps below to contact us. If you've requested to be contacted, we will contact you as soon as possible. Pre-Purchase Questions If you have a pre-purchase question, please see the FAQ section prior to contacting us, as your question may be answered there. If not, you're always welcome to contact us with any questions you may have. Support Requests If you are requesting support for eBook Starter, please follow these steps: Please ensure that you have completely reviewed the eBook Starter 'Help' files, especially the FAQ section, prior to contacting support. Sorry, but we cannot answer questions that have already been answered within the 'Help' files. Go to 'Help' - 'Contents' on the eBook Starter toolbar. If you have thoroughly reviewed the help files and your question wasn't answered, you're always welcome to contact us for assistance. Please ensure that you have the latest version of eBook Starter prior to contacting support (Go to 'Help' - 'Internet Update' on the eBook Starter toolbar) . Please make sure you include your computer operating system (Windows Version) within your message. Please include specific details as to the problem you're having, including any error messages you may have received and/or a step by step description of the steps you're taking and the problem you're having. The more information you can provide, the easier it will be for us to assist you. Contact Us Name: Email: Subject: Question Comment Support Request Complaint Comments: Would you like a reply?: Yes, please reply No, thank you, a reply isn't necessary Optional, you may reply if you'd like